Almac sells and distributes its mini crawler scissor lifts exclusively through localised dealers, thus facilitating the delivery of a localised marketing programme. All localised dealers are carefully selected and constantly up-to-date to ensure customers receive qualified, timely and exhaustive assistance, both pre and post purchase. The company’s competitive focus has become increasingly geared toward the customer’s overall perceived value, dependent not only on the characteristics of the aerial platforms purchased, but also on the quality, promptness, personalisation and completeness of the product/service received, both during the purchase and after the sale.
Almac relies on its localised dealers to provide a customer help service, providing support to customers both during the warranty period and beyond. Of course, all this occurs in coordination with the company’s own technical help service
Every new Almac model is tested and approved in accordance with current European standards before being released on the market. The commissioning process, which follows a thorough inspection of the machine’s functions before its delivery to the customer, guarantees the safety of aerial platforms in line with modern needs.